Privacy Policy
Last updated: June 6, 2026
Overview
Nexhako ("we", "us", "our") operates https://www.nexhako.com — a free online toolkit for PDF, image, video, audio, and file utilities. This Privacy Policy explains what information we collect, how we use it, and your choices.
By using our website, you agree to the practices described here. If you do not agree, please do not use the service.
Information We Collect
Files you upload: When you use a server-side tool, your file is transmitted to our servers for processing. We do not use your file contents for advertising profiling or sell them to third parties.
Account data: If you register, we store your email address and authentication credentials (password hash or OAuth provider ID) to manage your account and Pro subscription.
Usage data: We may collect anonymous analytics such as page views, tool usage counts, browser type, and approximate region to improve performance and fix bugs.
Contact messages: When you submit our contact form, we store your email and message to respond to you.
Cookies and similar technologies: We use essential cookies for login sessions and preferences (language, theme). With your consent where required, we and our partners (including Google AdSense) may use cookies to serve and measure ads.
File Retention & Deletion
Most uploaded and processed files are automatically deleted within one (1) hour after processing completes or after the download link expires — whichever comes first.
LAN file sharing rooms retain files for up to twenty-four (24) hours, then delete them automatically.
Signed-in users may see a short history in "My Files"; those entries also expire and are removed from our systems.
Some tools run entirely in your browser (client-side). Those files never leave your device unless you choose to download or share them.
How We Use Information
To provide, maintain, and improve our tools and website.
To authenticate users, process Pro payments, and provide customer support.
To detect abuse, enforce our Terms of Service, and protect the security of our infrastructure.
To display advertisements through Google AdSense on the free tier (see "Advertising" below).
Advertising (Google AdSense)
We use Google AdSense to show ads to free-tier users. Google and its partners may use cookies and similar technologies to serve ads based on your prior visits to this site or other websites.
You can learn how Google uses data at https://policies.google.com/technologies/partner-sites and opt out of personalized advertising via Google Ads Settings or the Network Advertising Initiative opt-out page.
We do not share your uploaded file contents with advertisers.
Third-Party Services
We may use cloud hosting, payment processors (e.g. Stripe), email delivery, and analytics providers. These vendors process data only as needed to perform services on our behalf.
Our site may link to external websites. We are not responsible for their privacy practices.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or export personal data we hold about you.
To exercise these rights or ask questions, contact us at contact@nexhako.com or use the contact form at https://www.nexhako.com/contact.
Children
Our service is not directed at children under 13. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. The "Last updated" date at the top will reflect the latest version. Continued use after changes constitutes acceptance.
Contact
Email: contact@nexhako.com
Website: https://www.nexhako.com/contact